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Agent

One agent. Every customer moment.

The customer-facing side of Unless - one AI Customer Agent across acquisition, retention, expansion, and support, with the Help Center it auto-generates as its public face. Browse a moment, or see the full overview.

Qualify, convert, educate. 24/7 on your marketing site.

See churn coming. Act before it does, inside the customer's product.

Catch upsell signals early. Route them to the right owner.

Resolve, co-pilot, learn - across every helpdesk and channel.

Engine

The platform underneath.

The back-of-house side of Unless - a Living Knowledge library that maintains itself, plus the Train → Test → Deploy → Analyze loop that keeps every Customer Agent sharper after every conversation. See how the engine compounds.

Always current. Always ready. Living Knowledge + Living Context.

Before a customer sees it. Preview, simulate, audit.

One agent. The whole journey. Memory across all of it.

Performance, value, AI maturity. All visible. All live.

Trust

Built for the EU from day one

The architecture that lets your DPO, security, and procurement teams sign off without slowing your team down. Browse the page, or jump straight to a section.

Twelve numbered measures keep sensitive identifiers home.

Compliance posture

Three pillars - sovereignty, AI Act readiness, sector readiness.

Five EU-resident layers - touchpoints to LLM constellation.

EU AI Act, GDPR, DORA, OWASP - built into the platform, not bolted on.

Customers

Built for your industry

From finance to healthcare, see how Unless meets the regulatory and support demands of each vertical in Europe.

Financial services

Banks, payments, credit management, and treasury.

HRIS, payroll, time tracking, and self-service.

Resource planning, finance, and operations.

Healthcare & public sector

Patient portals and public-sector services.

Resources

Search resources and support articles

Documentation, articles, and recipes for getting the most out of your Unless deployment - plus a help desk when you need a human.

Get-started guides and advanced playbooks for the platform.

Security and compliance

Privacy measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized examples for every stage of the customer lifecycle.

Pricing

Pay per outcome. You choose.

Two equal-weight plans, both built around outcomes. Browse the page, or jump straight to a section.

Flex (€0.99 per outcome) or Fixed (€1,999/month). Equal weight.

What's included

Full platform on both - Living Knowledge, Memory, Context.

Productized add-ons. À la carte on Flex, bundled into Fixed.

Frequently asked

What counts as an outcome, fair use, and switching mid-year.

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Getting started
Foundations
Identity
Surfaces
Components
Product
Experiments
- Agent visualisation
- Demo Agent
Media kit

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Spec · Construction · Usage · Download

Spec · Usage · Download

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1019 AZ Amsterdam
The Netherlands

+31 (0) 20 70 09 345

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