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Pricing

It's a simple business case

Improving the customer experience with AI components in three key areas leads to substantial reductions in support costs, a decrease in churn rates, and improvements in CSAT/NPS scores. That makes our subscription a bargain.

premium

€ 1499 /month

For medium-sized businesses looking to cover multiple use cases for customer success.

  • Conversational AI
  • Document quality feedback loop
  • Unlimited AI agents
  • Browser Assistant
  • Priority support
  • AI Actions
  • Custom branding
  • AI Privacy Safeguard
  • 3 AI Segments
  • 50+ integrations

enterprise

Ask us

For large organizations in need of a tailored solution with advanced privacy.

  • Conversational AI
  • Document quality feedback loop
  • Unlimited AI agents
  • Browser Assistant
  • Priority support
  • AI Actions
  • Custom branding
  • AI Privacy Safeguard
  • Custom AI Segments
  • 50+ integrations
  • PII Ingest Filter
  • Confidentiality Blocklist
  • Group discounts
  • Custom pricing

Tailored for your needs

Additional services and upgrades

Next to our plans, we offer extra services, like custom components, custom AI plugins, and custom integrations. Additionally, you may upgrade to specific AI algorithms on request.

An overview of all features

Compare plans

premium

€ 1499 /month

    • Unlimited web components
    • Classic AI agent view
    • Large AI agent view
    • Browser Assistant
    • Custom branding
    • Conversational AI
    • AI Contextual Awareness
    • AI Actions
    • Insights in conversations, users, and agents
    • Curated source selection
    • 50+ source and CRM integrations
    • Data segments
    • Real-time data management
    • Advanced security
    • PII filters for user queries
    • Strict user profile separation
    • Managed AI model switching
    • Document quality assessment
    • Response quality report
    • A/B testing for components
    • Response sentiment analysis
    • User feedback mechanisms
    • 3 environments
    • 25000 responses fair use limit
    • €0.05 per additional response
    • 3 ai segments
    • €99.00 per additional segment
    • 50 team members
    • €20.00 per additional team member
    • Online support
    • Priority support
    • 1:1 onboarding
    • Web component framework
    • Layered access control
    • Multiple development environments
    • Component versioning
    • Developer API

enterprise

Ask us

    • Unlimited web components
    • Classic AI agent view
    • Large AI agent view
    • Browser Assistant
    • Custom branding
    • Custom components and agents
    • Conversational AI
    • AI Contextual Awareness
    • AI Actions
    • Insights in conversations, users, and agents
    • AI Empathy
    • Custom AI Actions
    • Curated source selection
    • 50+ source and CRM integrations
    • Data segments
    • Real-time data management
    • Audience-based access and delivery
    • Confidentiality blocklist
    • Automated topic detection
    • Dictionary management
    • Advanced security
    • PII filters for user queries
    • Strict user profile separation
    • Managed AI model switching
    • PII filters for data ingestion
    • Document quality assessment
    • Response quality report
    • A/B testing for components
    • Response sentiment analysis
    • User feedback mechanisms
    • Custom environments
    • Custom responses fair use limit
    • €0.05 per additional response
    • Custom ai segments
    • Custom per additional segment
    • Custom team members
    • Custom per additional team member
    • Custom group discounts
    • Online support
    • Priority support
    • 1:1 onboarding
    • Web component framework
    • Layered access control
    • Multiple development environments
    • Component versioning
    • Developer API

Frequently asked questions

Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.

A conversation is essentially a user session, in which a user sees and interacts with the conversational components, either by messaging or in any other way.

A response means that a user directly interacted with the messaging component, resulting in the AI returning a message. This message is what we call a response. It is more or less equal to one of your users asking a question, possibly saving you a churned user or a customer support ticket.

You can always reach out to us via chat, book a short call using the "Contact sales" button, or send an email to sales@unless.com. We're happy to discuss your use case and answer any additional questions you might have.

Of course! We are happy to discuss your requirements and come up with a custom plan that works for you and your organization. This can include custom integrations, components, plugins as well as bigger projects you might have in mind.

You are one click away from the perfect sales pitch

We’ll make a perfect match

Our sales team is always happy to see which plan or features suit your business best.