Integration
Connect the live chat option within our AI.
When the AI is unable to help resolving the question you can now offer the option to connect to a live chat agent using Freshchat.
Once at the Integrations tab of your Unless dashboard, you can select “Configure” for the Freshchat integration. This will open a popup where you can connect your Freshchat account and set up the integration. Contact your account manager to enable the live chat in the AI component.
Before you can turn your user experience into a dialogue, we have to make sure that your AI will be an expert in your company and product.
Learn the impact of good and bad training data on AI with our guidelines for optimal results.
Find out how you can create a conversational UI across your website or product with conversation starters.
We’re here to help
We are known for our quick responses if you have an issue. Feel free to ask us anything. But you can also ask our conversational AI a question, of course!
