Agent

One agent. Every customer moment.

The customer-facing side of Unless — one AI Customer Agent across acquisition, retention, expansion, and support, with the Help Center it auto-generates as its public face. Browse a moment, or see the full overview.

Acquisition

Qualify, convert, educate. 24/7 on your marketing site.

Retention

See churn coming. Act before it does, inside the customer's product.

Expansion

Catch upsell signals early. Route them to the right owner.

Support

Resolve, co-pilot, learn — across every helpdesk and channel.

Engine

The platform underneath.

The back-of-house side of Unless — a Living Knowledge library that maintains itself, plus the Train → Test → Deploy → Analyze loop that keeps every Customer Agent sharper after every conversation. See how the engine compounds.

Train

Always current. Always ready. Living Knowledge + Living Context.

Test

Before a customer sees it. Preview, simulate, audit.

Deploy

One agent. The whole journey. Memory across all of it.

Analyze

Performance, value, AI maturity. All visible. All live.

Trust

Built for the EU from day one

The architecture that lets your DPO, security, and procurement teams sign off without slowing your team down. Browse the page, or jump straight to a section.

Privacy Vault

Twelve numbered measures keep sensitive identifiers home.

Compliance posture

Three pillars — sovereignty, AI Act readiness, sector readiness.

Architecture

Five EU-resident layers — touchpoints to LLM constellation.

Frameworks

EU AI Act, GDPR, DORA, OWASP — built into the platform, not bolted on.

Customers

Trusted by leaders

How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.

Visma Enterprise AS

Norway's leading ERP — modernized self-service with Unless.

Helping patients

Patient self-service surged within weeks of deploying Unless.

Enhancing credit software

Financial service Onguard powers their support operations with Unless.

Ticket deflection at scale

Meet Sally, Kontek’s AI support colleague in regulated finance.

Resources

Search resources and support articles

Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.

Help center

Get-started guides and advanced playbooks for the platform.

Security and compliance

Privacy measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized examples for every stage of the customer lifecycle.

Pricing

Pay per outcome. You choose.

Two equal-weight plans, both built around outcomes. Browse the page, or jump straight to a section.

The two plans

Flex (€0.99 per outcome) or Fixed (€1,999/month). Equal weight.

What's included

Full platform on both — Living Knowledge, Memory, Context.

Flex modules

Productized add-ons. À la carte on Flex, bundled into Fixed.

Frequently asked

What counts as an outcome, fair use, and switching mid-year.

Blog

Incrowdfunding

Raising pre-seed funding using "incrowdfunding", creating a peer fund of contributors.

Play

Updated 25 September 2020

Raising money for your startup with incrowdfunding

Video transcript

Hi, this is Sander, CEO Unless.com, and today I will share with you how we managed to raise pre-seed funding last year. As you may know, Unless is a personalization engine for websites. You can create tailored variations of your existing web pages for your diverse audiences - in order to increase your conversion rates dramatically.

Of course, last year, our product wasn't that good yet, so we needed some money to keep things going - until we could release the next version. So, we decided to raise funding. You can do this in many ways. You can call a VC fund and ask them to invest in you - but typically, they will say something like "yeah it's kind of early, so we're gonna wait a while until you show traction" and so on and so forth. Other options may be angels, friends and family, or even crowdfunding. I love crowdfunding!

Crowdfunding is really awesome. You just show people a great product and they will give you money in return for a possible future gain, or maybe access to the first version of your product - which is super awesome. However, our product is hard core technology-based, so it kind of misses the "cuddliness" that successful crowdfunding projects sometimes need to get money from just about anybody.

So, we decided to do it differently. We coined the term "incrowdfunding". What does that mean? We made this giant list of peers from the startup scene in Amsterdam. By peers, I mean experts in anything that has anything to do with startup life. For example programmers, but also UX designers, financial experts and even legal people. All these things you kind of need, right? We had a few rules. We were only going to pitch once, and then it was either go or no go. The ticket size was going to be 5,000 Euro and up.

The agreement was a SAFE agreement - Ycombinator style, which is essentially a simplified version of a convertible note. In return for that, you would become a member of the peer fund and be entitled to certificates according to the amount of money that you invested. We started emailing and calling people and within 3 weeks we managed to raise almost 300 thousand Euro as an investment which was pretty successful in our eyes.

To this day, the members of our peer fund are helping us out. We even open sourced our code for our peer funders. So, if you're in the peer fund and you're a programmer and you would like to contribute with your expertise - you can simply access our code and start building features. So, if you're a start-up founder and you would like to try the same thing: give me a call or send me an email at sander@unless.com and I will give you all the information that I have and hook you up with the right people. So.... I will probably speak to you soon!

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