# Zendesk live chat handover and the Bookstack integration — Releases — Unless

# Zendesk live chat handover and the Bookstack integration

June 23, 2025
 A new handover route and a new knowledge source.  IntegrationsLive chat
 - [Live chat handover to Zendesk](https://unless.com/en/integrations/ticketing/zendesk-sunshine-conversations/) is now possible! 🎉
 - [Bookstack knowledge base integration](https://unless.com/en/integrations/knowledge-base/bookstack/) is now live! ⚙️
        [Forward resolved conversations t...](/en/roadmap/2025/2025-06-09/)     [Trigger actions after inactivity...](/en/roadmap/2025/2025-06-30/)