# Filter Zendesk tickets by ticket form — Releases — Unless

# Filter Zendesk tickets by ticket form

April 14, 2025
 More precise control over which tickets you ingest.  Integrations
 - Zendesk tickets integration now has an option to filter on “ticket form”.
 - On the resource collection view of your training data, you can add a column to see which collections have been optimized. ![Adding the optimized column to your resource collection list view](/_astro/sources_optimized.D19XpN3q_2hn8Qf.webp)
 - If a starter button has 2 topics selected, but only one is available due to audience restrictions, it will be auto-selected.
 - Bug fixes to the new content optimizer feature
        [Connect actions to your resource...](/en/roadmap/2025/2025-04-07/)     [Content optimizer improvements](/en/roadmap/2025/2025-04-28/)