# API actions, PII filtering, and the EU AI Act disclaimer — Releases — Unless

# API actions, PII filtering, and the EU AI Act disclaimer

September 23, 2024
 More powerful actions, with privacy and transparency built in.  Live chatAI skillsInsights
 - You can now configure **any action** to be displayed to the user after negative feedback. This means instead of just having an email **support flow**, you have more options like redirecting to forms, call-me-back, book a meeting, live chat handover, etc.
 - **PII will be filtered by default** from the user input when having a conversation with the AI. (This is configurable.)
 - There is now a **disclaimer at the beginning of AI conversations** to inform the end-user they are talking to an AI in line with the transparency obligations of the EU AI Act. (This is a message you can edit and customize.)
 - **API AI actions** are here. 🎉
 - You can now import Markdown files.
 - When a response from the AI is too long to fit in the view, it will no longer scroll to the bottom of the message but show the beginning instead. A ‘scroll to bottom’ icon shows in these instances or the user can manually scroll to the end of the response.
 - Admins can now **delete questions** from “Most asked questions” and “unanswered questions” lists in Insights. Sometimes these lists include test questions that you might want to remove, otherwise they’ll be on the list for 30 days.
 - Bug fix: Conversation details no longer disappear when jumping to ‘read’ status.
        [Chat incentives are here](/en/roadmap/2024/2024-09-16/)     [WordPress knowledge base integra...](/en/roadmap/2024/2024-09-30/)