# Freshdesk integration and a friendliness score breakdown — Releases — Unless

# Freshdesk integration and a friendliness score breakdown

June 17, 2024
 Support Freshdesk and understand your scores in detail.  IntegrationsTeam assistantLanguages
 - You can now see a **breakdown of the AI friendliness score** for your sources.
 - 🎉 **Freshdesk integration:** enabling you to automatically get answers from the AI, using the Unless team assistant.
 - You can now set a **default language** for the team assistant on [this page](https://unless.com/en/dashboard/account/team-assistant) by clicking *Configure* and then *Settings*.
 - Setting a default conversation name is now possible.
 - URL mentions are filtered before content is scored on AI friendliness for more accurate ratings.
        [Notes in the team assistant and ...](/en/roadmap/2024/2024-06-10/)     [New search and contact tabs, plu...](/en/roadmap/2024/2024-06-24/)