# Connect Zendesk brands and Hubspot pipelines

**Summary:** Connect Zendesk brands or Hubspot pipelines to segments, see all related sources for a response, and work with simplified user roles.

**In short:** Map your support setup straight onto Unless segments.

**Published:** 2024-05-27

- When configuring the team assistant, you can __connect Zendesk brands or Hubspot pipelines__ to segments. The team assistant will also detect which of the brands/pipelines you're currently viewing and it will automatically switch environments accordingly.
![Browser assistant extension configuration](../../media/browser-assistant-extension-configuration.png)
- When viewing the source(s) used for an AI response, the end-user will only see the sources that have been selected by the AI. In the Unless dashboard, however, you will now be able to see all __related sources__ as well.
![Related sources showing in addition to used sources by the AI](../../media/sources-found-used.png)
- __User roles__ in Unless have been changed to administrator, user, and team assistant only.
- Messages in a conversation were sometimes showing out of order. This has been fixed.
- UI improvements were made to the team assistant.