# AI actions are here

**Summary:** AI actions let you attach next steps to FAQs, like starting a support flow or redirecting to a URL, for more actionable conversations.

**In short:** Turn answers into action with our new AI actions.

**Published:** 2024-01-29

__AI Actions are here!__ 🎉

Actions can be attached to FAQs to activate and engage your end-users and get them to take the next step, leading to more actionable interactions.

With actions, when your selected FAQ is asked, the end-user is given options like starting the support flow, getting redirected to a URL, seeing a component and more, along with an answer from the AI.

![Actions seen live in a chat component](../../media/ai-actions-in-action.png)