Sync your Intercom contact and conversation data for a hyper-personalized user experience on your website as well as your communications.
Chances are you already segment and personalize the messages and emails you send out to visitors and contacts. Imagine if you could continue that personalized experience on the website too. And not just the landing page, but their journey throughout the website. You could show them the right content, highlight relevant information, and more based on the questions they asked or the features they showed interest in.
Unless is all about optimizing the user experience and customer support is a huge part of that! There is a lot you could do with this integration but let's take a look at a few examples:
With this integration you can sync data about your visitors, contacts, segments, conversations, and more between Intercom and Unless. You can then create audiences and experiences within Unless for individual contacts as well as a variety of segments. You can also send visitor data such as attention span, lead score, and more from Unless back to Intercom to supplement the chat experience.
Once at the Integrations tab of your Unless dashboard, you can select “Unlock” for the Intercom integration. This will open up a form, where you can provide us with details regarding how you would like to use this integration eg. which data points you would like to be passed and in which direction. We will then configure the integration according to your needs.