Learn how GDPR affects customers of Unless who use the service to personalize their website.
First, a little background information: the General Data Protection Regulation is the EU’s new data privacy law. It took effect on May 25, 2018, and while it was implemented by the European Union, it applies not only to companies based in the EU but also to those that have customers and contacts in the EU.
The following is not legal advice (because we are not lawyers) nor is it a complete guide to the GDPR. It’s not even legally binding (our terms and conditions are). However, it may give some insight in GDPR-related issues when it comes to third-party tools, and about Unless in particular.
As an Unless customer, you eventually implement the Unless script on your website. In GDPR-speak, this means that your website is the “controller”. Third-party plugins are called “processors”. Common processors are for example Google Analytics, Mixpanel, Intercom, or any other third-party plug-in or service that collects data on your behalf - including Unless.
For your website visitors in the European Union, you will have to make sure that the following is arranged on your website.
There are quite a few organizational things that your company needs to address as well. For more information, we recommend The Guide to the GDPR.
We will make sure that as a processor, we are compliant with GDPR.
For the time being, all requests can be forwarded to firstname.lastname@example.org. We will then take appropriate action.